Please also note that you do not have a statutory cancellation right for customized products. All sales involving customized products are final, and may not be returned. Please note that if the Commerce Cloud returns process is not followed, Commerce Cloud is not responsible for returns lost in transit to us. Returns with complete documentation receive priority. It may take up to two billing cycles for the credit to appear on your credit card statement. We'll do everything we can to take care of your return quickly. Please note that we are unable to accept returns for customized products. They have not been damaged, washed, altered or worn and must include the original packaging, labelling and Returns Form located at the bottom of the Packing List (enclosed with the delivered goods).Please see Return Instructions for details on the returns process. This 28 day period commences the day after your order has been shipped.
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